All Systems Operational

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Welcome to BitGo's status page. This is where we communicate any issues across our platform including planned and unplanned outages. Subscribe to updates and get notifications regarding future incidents and events.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.98 % uptime
Today
Wallets Operational
90 days ago
99.98 % uptime
Today
Settlement Operational
90 days ago
99.98 % uptime
Today
Portfolio & Tax Operational
90 days ago
99.98 % uptime
Today
Reporting Operational
90 days ago
99.98 % uptime
Today
Digital Assets Operational
Bitcoin (V1) Operational
Bitcoin Operational
Litecoin Operational
Bitcoin Cash Operational
Bitcoin SV Operational
Ethereum Operational
Dash Operational
ZCash Operational
Ripple Operational
Stellar Operational
Algorand Operational
EOS Operational
Tron Operational
Bitcoin Gold Operational
Hedera Hashgraph Operational
Tezos Operational
RSK Operational
Celo Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 28, 2021

No incidents reported today.

Feb 27, 2021

No incidents reported.

Feb 26, 2021
BTC Degraded Performance
Resolved - This incident has been resolved.
Feb 26, 14:50 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 26, 14:49 PST
Investigating - Our BTC processing is experiencing some performance issues at this time. Our Engineering and DevOps teams are actively investigating this issue, and we will will provide updates here as they become available.
Feb 26, 14:44 PST
Feb 25, 2021
XTZ Indexer Down
Resolved - This incident has been resolved.
Feb 25, 19:32 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 25, 14:45 PST
Investigating - Our XTZ indexer is currently non-operational. Our Engineering and DevOps teams are actively investigating this issue, and we will will provide updates here as they become available.
Feb 24, 14:28 PST
Feb 24, 2021
ZEC Degraded Performance
Resolved - This incident has been resolved.
Feb 24, 16:38 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 24, 16:37 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 24, 15:14 PST
Investigating - Our ZEC processing is experiencing some performance issues at this time. Our Engineering and DevOps teams are actively investigating this issue, and we will will provide updates here as they become available.
Feb 24, 15:11 PST
ETH indexer behind chainhead
Resolved - This incident has been resolved. The indexer is now operating as expected and wallet functions have returned to their expected operational state.
Feb 24, 05:43 PST
Investigating - We are currently investigating our ETH indexer operating behind chainhead. Our engineers are actively working on resolving the issue and we will be sure to provide updates as they are made. This is causing all ETH transactions not to be broadcast until resolved. This will also affect wallet and address generations as well as token forwarding.
Feb 24, 05:24 PST
Feb 23, 2021

No incidents reported.

Feb 22, 2021
LTC Degraded Performance
Resolved - This incident has been resolved.
Feb 22, 12:31 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 22, 12:30 PST
Investigating - Our LTC processing is experiencing some performance issues at this time. Our Engineering and DevOps teams are actively investigating this issue, and we will will provide updates here as they become available.
Feb 22, 12:22 PST
Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021
ETH Degraded Performance
Resolved - This incident has been resolved.
Feb 17, 16:13 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 17, 15:31 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 17, 15:28 PST
Investigating - Our ETH processing is experiencing some performance issues at this time. Our Engineering and DevOps teams are actively investigating this issue, and we will will provide updates here as they become available.
Feb 17, 15:14 PST
Feb 16, 2021

No incidents reported.

Feb 15, 2021
ERC 20 Token Balance Issue in UI
Resolved - This incident has been resolved.
Feb 15, 21:41 PST
Monitoring - As part of our efforts to aid with ETH fee improvements (e.g. forwarder address creation, wallet creation, external batch transactions), we introduced a new ETH indexer on Friday, Jan 29th, evening PST.

We identified an issue related to ETH wallet balances affecting TUSD, REP, ISR, BID, HEDG, LGO, ZMT, and SNX.

As of Monday morning PST, we have addressed the issue and are currently working on identifying all wallets impacted. Once we’ve identified all wallets impacted, we will address the balances and they should appear accurately in the BitGo dashboard.

Update: 10:10 PM PT

We've addressed and updated impacted ETH wallet balances (those containing TUSD, REP, ISR, BID, HEDG, LGO, ZMT, and SNX). The next step we'll be taking is one last comprehensive scan of all ETH wallets and balances to ensure that there are no discrepancies moving forward.

Contact us at support@bitgo.com with questions. We will be updating the status page as we resolve the issue.
Feb 1, 12:01 PST
Feb 14, 2021

No incidents reported.

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