All Systems Operational

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Welcome to BitGo's status page. This is where we communicate any issues across our platform including planned and unplanned outages. Subscribe to updates and get notifications regarding future incidents and events.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.62 % uptime
Today
Wallets Operational
90 days ago
99.62 % uptime
Today
Trade Operational
90 days ago
99.99 % uptime
Today
Trade API Operational
90 days ago
99.99 % uptime
Today
Settlement Operational
90 days ago
100.0 % uptime
Today
Portfolio & Tax Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
99.97 % uptime
Today
Digital Assets ? Operational
90 days ago
100.0 % uptime
Today
Bitcoin (V1) Operational
Bitcoin Operational
Litecoin Operational
Bitcoin Cash Operational
Bitcoin SV Operational
Ethereum Operational
Dash Operational
ZCash Operational
Ripple Operational
Stellar Operational
Algorand Operational
EOS Operational
Tron Operational
Bitcoin Gold Operational
Hedera Hashgraph Operational
Tezos Operational
RSK Operational
Celo Operational
Ethereum Classic Operational
Stacks Operational
Avalanche C-chain Operational
EOS Tokens Operational
Polkadot Operational
90 days ago
100.0 % uptime
Today
Solano Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 1, 2022

No incidents reported today.

Jun 30, 2022
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 30, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 17:00 PDT
Scheduled - We need to upgrade our internal infrastructure regarding v1 (legacy) infrastructure for better services and scalability on our platform. We do not expect any service disruptions but please reach out to support@bitgo.com if you see any issues, or have any question or concern.
Jun 30, 14:59 PDT
[Scheduled] ETH Gray Glacier Hard Fork Update
Completed - The scheduled maintenance is completed
Jun 30, 07:06 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 03:43 PDT
Scheduled - Ethereum will be undergoing the Gray Glacier fork end of June (Block 15050000). This fork delays the difficulty-bomb which is a pre-requisite in the transition from PoW to PoS.

The Ethereum network will be undergoing a scheduled network upgrade at block 15,050,000, which is expected to occur on Wednesday, June 29, 2022.

For BitGo customers, we will post updates to our status page approximately 30 minutes before the fork through 30 minutes after the fork. During this maintenance window we do not anticipate any service issues.

You can read more about the difficult-bomb delay here:
https://github.com/ethereum/EIPs/blob/master/EIPS/eip-5133.md
https://blog.ethereum.org/2022/06/16/gray-glacier-announcement/
Jun 21, 16:48 PDT
Jun 29, 2022
Issue processing webhook notifications
Resolved - This incident has been resolved.
Jun 29, 20:30 PDT
Investigating - We are aware about an issue regarding webhook notifications not getting processed on our platform. Our engineering team is actively investigating this issue. This affects all digital assets we support.
Jun 29, 17:44 PDT
Jun 28, 2022
Unable to generate Wallet Reports
Resolved - This incident has been resolved. Wallet reports can now be generated.
Jun 28, 20:57 PDT
Investigating - We are currently investigating the issue.
Jun 28, 20:35 PDT
Issue triggering webhook notifications for all withdrawals
Resolved - This incident has been resolved.
Jun 28, 16:59 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 28, 16:30 PDT
Investigating - We are currently investigating the issue of the webhooks are not triggering for all coin withdrawals on the platform.
Jun 28, 12:36 PDT
Unable to load Wallets for clients with Trading Accounts and Unable to load Trade order form
Resolved - This incident has been resolved.
Jun 28, 16:05 PDT
Update - We are continuing to work on a fix for this issue.
Jun 28, 14:36 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 28, 14:31 PDT
Investigating - We are currently investigating this issue.
Jun 28, 14:28 PDT
Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022
Unable to access BitGo platform
Resolved - This incident has been resolved.
Jun 21, 01:15 PDT
Monitoring - A fix has been implemented by Cloudfare and the BitGo platform can now be accessed. We will continue to monitor the situation
Jun 21, 00:30 PDT
Update - The BitGo platform is currently inaccessible in certain regions due to an outage experienced by Cloudflare - https://www.cloudflarestatus.com/ . We are actively monitoring the incident service restoration progress.
Jun 21, 00:21 PDT
Investigating - The BitGo platform is currently inaccessible due to an outage experienced by Cloudflare - https://www.cloudflarestatus.com/
Jun 21, 00:13 PDT
Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022
The Stellar network currently is in surge pricing mode, which may cause temporary delays in transactions. The delay can be in seconds upto few minutes in processing transactions.
Resolved - Our nodes are currently stable, but you may see transactions lagging a bit while the network is on surge pricing. We're actively monitoring the situation but currently our nodes are processing all XLM transactions without any issue.
Jun 17, 11:23 PDT
Investigating - We are currently investigating this issue.
Jun 16, 08:24 PDT
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