All Systems Operational

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Welcome to BitGo's status page. This is where we communicate any issues across our platform including planned and unplanned outages. Subscribe to updates and get notifications regarding future incidents and events.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.99 % uptime
Today
Wallets Operational
90 days ago
99.99 % uptime
Today
Trade Operational
90 days ago
100.0 % uptime
Today
Trade API Operational
90 days ago
100.0 % uptime
Today
Settlement Operational
90 days ago
100.0 % uptime
Today
Portfolio & Tax Operational
90 days ago
99.78 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Digital Assets ? Operational
Bitcoin (V1) Operational
Bitcoin Operational
Litecoin Operational
Bitcoin Cash Operational
Bitcoin SV Operational
Ethereum Operational
Dash Operational
ZCash Operational
Ripple Operational
Stellar Operational
Algorand Operational
EOS Operational
Tron Operational
Bitcoin Gold Operational
Hedera Hashgraph Operational
Tezos Operational
RSK Operational
Celo Operational
Ethereum Classic Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 26, 2021
Degraded performance - Testnet
Resolved - This incident has been resolved.
Oct 26, 06:55 PDT
Investigating - We are currently investigating the issue of Testnet degraded performance.
Oct 26, 05:15 PDT
Oct 25, 2021

No incidents reported.

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021
Issue processing XLM transactions
Resolved - This incident is resolved and XLM transactions are processing optimally now.
Oct 20, 20:45 PDT
Investigating - Our engineering team is working on investigating intermittent issues processing XLM transactions. Please refer to this page for more information, we will update here soon.
Oct 20, 10:05 PDT
Issue creating ALGO receive addresses
Resolved - This incident has been resolved.
Oct 20, 15:47 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 20, 15:19 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 20, 13:34 PDT
Investigating - Our engineering team is aware regarding an issue with creating receive addresses on ALGO wallet and working on resolving it.
Oct 20, 10:03 PDT
Issues with ETH wallets
Resolved - This incident has been resolved.
Oct 20, 07:08 PDT
Investigating - We are currently investigating the issue of ETH wallets not displaying in the UI.
Oct 20, 06:40 PDT
Oct 19, 2021
BTC V2 Indexer Delay/Slowdown with issues processing BTC deposits
Resolved - This incident has been resolved
Oct 19, 03:12 PDT
Investigating - We are currently investigating this issue.
Oct 19, 02:46 PDT
EOS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 19, 02:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 02:00 PDT
Scheduled - There will be a short disruption in EOS services for 15 minutes: no outgoing transactions will be paused and no balances will be viewable, and incoming transactions will be delayed.
Oct 18, 03:14 PDT
Oct 18, 2021
ERC20 token wallets showing incorrect balance
Resolved - This incident has been resolved.
Oct 18, 12:35 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 18, 11:07 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 18, 10:42 PDT
Update - We are continuing to investigate this issue.
Oct 18, 10:42 PDT
Investigating - We are currently investigating the issue.
Oct 18, 06:53 PDT
Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021
CELO Indexer Behind Chainhead
Resolved - We have resolved this issue, all CELO transactions should be getting processed normally.
Oct 15, 10:39 PDT
Investigating - We are aware of an issue processing CELO transactions. Our engineering team is actively investigating this issue.
Oct 15, 09:56 PDT
Oct 14, 2021
Delay/Slowdown in processing ETH transactions
Resolved - This incident has been resolved.
Oct 14, 19:53 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 13, 22:01 PDT
Update - We are continuing to investigate this issue.
Oct 13, 16:16 PDT
Investigating - We are aware of an issue regarding a delay in processing the ETH transactions due to the indexer slowdown. Our engineering team is actively investigating this issue.
Oct 13, 13:09 PDT
Oct 13, 2021
Unable to create XRP wallet on BitGo platform
Resolved - This incident has been resolved.
Oct 13, 16:09 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 13, 13:19 PDT
Investigating - We are aware of the issue where clients are unable to create XRP wallets on the BitGo platform. Our engineering team is actively looking into the issue.
Oct 13, 11:18 PDT
Oct 12, 2021
HBAR send transactions are not processing nominally
Resolved - Our Engineering team has implemented the hotfix and resolved the issue.
Oct 12, 20:45 PDT
Update - We are continuing to work on a fix for this issue.
Oct 12, 09:29 PDT
Identified - The issue has been identified and fix is being implemented.
Oct 12, 08:01 PDT
Investigating - We are currently investigating the issue of HBAR sends unable to process nominally.
Oct 12, 01:36 PDT
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