Monitoring - Due to the extremely high fees on chain currently. many transactions are not confirming. Subsequent transactions that rely on the outputs from these "stuck" parent transactions are failing to be accepted by the mempool due to low fees applied to them and the parent transaction outputs being unconfirmed. As this is the case, BitGo recommends that users experiencing this issue use the accelerateTransaction endpoint of the BitGo API to increase the fees applied to the parent transactions, allowing them to be confirmed on chain. The following site can assist in reviewing the BTC mempool to allow for the determination of the fees to be applied to these parent transactions: https://jochen-hoenicke.de/queue/#0,24h

The accelerateTransaction endpoint of the BitGo API is documented here: https://app.bitgo.com/docs/#operation/express.wallet.acceleratetx

Please be sure to specify the parameter cpfpFeeRate in the call to the accelerateTransaction endpoint. Additionally, you may wish to also specify a value for the parameter maxFee in the call to limit the total fees applied. This value should be expressed in satoshi.
Dec 17, 02:23 PST

About This Site

Welcome to BitGo's status page. This is where we communicate any issues across our platform including planned and unplanned outages. Subscribe to updates and get notifications regarding future incidents and events.

API Operational
90 days ago
99.98 % uptime
Today
Wallets Operational
90 days ago
99.98 % uptime
Today
Settlement Operational
90 days ago
99.98 % uptime
Today
Portfolio & Tax Operational
90 days ago
99.98 % uptime
Today
Reporting Operational
90 days ago
99.98 % uptime
Today
Digital Assets Operational
90 days ago
100.0 % uptime
Today
Bitcoin (V1) Operational
Bitcoin Operational
Litecoin Operational
Bitcoin Cash Operational
Bitcoin SV Operational
Ethereum Operational
Dash Operational
ZCash Operational
Ripple Operational
Stellar Operational
Algorand Operational
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Bitcoin Gold (BTG Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 25, 2021

No incidents reported today.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021
Resolved - This incident has been resolved.
Jan 21, 20:08 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 20:06 PST
Investigating - We are currently investigating this issue.
Jan 21, 17:50 PST
Resolved - This incident has been resolved.
Jan 21, 18:30 PST
Investigating - Our TRX processing is experiencing some performance issues at this time. Our Engineering and DevOps teams are actively investigating this issue, and we will will provide updates here as they become available.
Jan 21, 18:13 PST
Resolved - This incident has been resolved.
Jan 21, 17:22 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 16:58 PST
Update - We are continuing to investigate this issue.
Jan 21, 16:05 PST
Investigating - Our ETH processing is experiencing some performance issues at this time. Our Engineering and DevOps teams are actively investigating this issue, and we will will provide updates here as they become available.
Jan 21, 16:04 PST
Jan 20, 2021

No incidents reported.

Jan 19, 2021
Resolved - This incident has been resolved.
Jan 19, 16:18 PST
Identified - The issue has been identified and a fix is being implemented.
Jan 19, 15:59 PST
Investigating - We are currently investigating this issue.
Jan 19, 15:51 PST
Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.