All Systems Operational

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Welcome to BitGo's status page. This is where we communicate any issues across our platform including planned and unplanned outages. Subscribe to updates and get notifications regarding future incidents and events.

API Operational
90 days ago
99.99 % uptime
Today
Wallets Operational
90 days ago
99.99 % uptime
Today
Trade Operational
90 days ago
100.0 % uptime
Today
Trade API Operational
90 days ago
100.0 % uptime
Today
Settlement Operational
90 days ago
100.0 % uptime
Today
Portfolio & Tax Operational
90 days ago
99.78 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Digital Assets ? Operational
Bitcoin (V1) Operational
Bitcoin Operational
Litecoin Operational
Bitcoin Cash Operational
Bitcoin SV Operational
Ethereum Operational
Dash Operational
ZCash Operational
Ripple Operational
Stellar Operational
Algorand Operational
EOS Operational
Tron Operational
Bitcoin Gold Operational
Hedera Hashgraph Operational
Tezos Operational
RSK Operational
Celo Operational
Ethereum Classic Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 19, 2021

No incidents reported today.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021
Resolved - This incident has been resolved.
Sep 16, 00:30 PDT
Monitoring - A fix has been implemented and we are currently monitoring the issue.
Sep 16, 00:25 PDT
Investigating - We are aware that clients are unable to access BitGo platform, our engineering team is investigating this issue as we speak.
Sep 16, 00:02 PDT
Resolved - This incident has been resolved.
Sep 16, 00:30 PDT
Monitoring - A fix has been implemented and we are currently monitoring the issue.
Sep 16, 00:26 PDT
Update - We are continuing to investigate this issue.
Sep 15, 23:32 PDT
Investigating - We are having an issue processing the V1 BTC wallet transactions and getting the "bitgo: server error" message while initiating the withdrawals, Our engineering team is currently investigating the issue.
Sep 15, 23:04 PDT
Sep 15, 2021
Resolved - This incident has been resolved.
Sep 15, 22:45 PDT
Update - We are continuing to investigate this issue.
Sep 15, 22:40 PDT
Investigating - We are aware that clients are unable to access BitGo platform, our engineering team is investigating this issue as we speak.
Sep 15, 22:10 PDT
Resolved - Tezos transaction are up and running. The incident has been resolved.
Sep 15, 12:53 PDT
Monitoring - Services are back up and running, currently monitoring the fix.
Sep 15, 11:00 PDT
Identified - The issue has being identified and implemented a fix on tezos.
Sep 15, 10:59 PDT
Investigating - We are having an issue processing tezos transactions and we are currently rolling out a fix waiting for resolution.
Sep 15, 10:38 PDT
Resolved - This incident has been resolved.
Sep 15, 05:59 PDT
Update - Our engineering team is still working on the Tezos node upgrade, we are hoping to have the node upgrade concluded by 9/16. Thank you for your patience.
Sep 14, 14:16 PDT
Update - We are continuing to monitor for any further issues.
Sep 13, 13:45 PDT
Monitoring - A fix is implemented and we are monitoring the situation.
Sep 13, 13:45 PDT
Investigating - We are having an issue processing tezos transactions, we are currently working on upgrading the Tezos node
Sep 13, 12:43 PDT
Sep 14, 2021
Resolved - This incident has been resolved.
Sep 14, 02:33 PDT
Update - The issue with processing V1 BTC wallet transactions has been resolved.
Sep 14, 02:33 PDT
Identified - Our engineering team has identified the root cause of the issue. The engineering team is working on the solution and preparing the hotfix for the root cause of the problem.
Sep 14, 00:50 PDT
Investigating - We are having an issue processing the V1 BTC wallet transactions and getting the "bitgo: server error" message while initiating the withdrawals, Our engineering team is currently investigating the issue.
Sep 14, 00:18 PDT
Sep 13, 2021
Sep 12, 2021

No incidents reported.

Sep 11, 2021
Resolved - This incident has been resolved.
Sep 11, 10:31 PDT
Monitoring - A fix has been implemented and we are monitoring the situation.
Sep 11, 10:26 PDT
Investigating - Our BTC processing is experiencing some performance issues at this time and is falling behind chainhead. Our Engineering and DevOps teams are actively investigating this issue, and we will will provide updates here as they become available.
Sep 11, 09:32 PDT
Sep 10, 2021

No incidents reported.

Sep 9, 2021
Resolved - Our Engineering team has implemented the hotfix and resolved the issue. All XLM operations are back to normal.
Sep 9, 18:17 PDT
Identified - Our engineering team has identified the root cause of the issue. The engineering team is working on the solution and preparing the hotfix for the root cause of the problem.
Sep 9, 18:14 PDT
Investigating - Currently, we are experiencing an issue with processing the XLM send and receive transactions due to IMS 503 server error. We are investigating the issue and will continue to update as more information becomes available.
Sep 9, 17:49 PDT
Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.