All Systems Operational

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Welcome to BitGo's status page. This is where we communicate any issues across our platform including planned and unplanned outages. Subscribe to updates and get notifications regarding future incidents and events.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.96 % uptime
Today
Wallets Operational
90 days ago
99.96 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Trade Operational
90 days ago
99.96 % uptime
Today
Trade API Operational
90 days ago
99.96 % uptime
Today
Settlement Operational
90 days ago
100.0 % uptime
Today
Portfolio & Tax Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
99.96 % uptime
Today
Testnet ? Operational
90 days ago
99.96 % uptime
Today
Digital Assets ? Operational
Bitcoin (V1) Operational
Bitcoin Operational
Litecoin Operational
Bitcoin Cash Operational
Bitcoin SV Operational
Ethereum Operational
Dash Operational
ZCash Operational
Ripple Operational
Stellar Operational
Algorand Operational
EOS Operational
Tron Operational
Bitcoin Gold Operational
Hedera Hashgraph Operational
Tezos Operational
RSK Operational
Celo Operational
Ethereum Classic Operational
Stacks Operational
Avalanche C-chain Operational
EOS Tokens Operational
Polkadot Operational
Solana Operational
NEAR Operational
Doge Operational
Polygon Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
BitGo production platform maintenance Apr 8, 2023 06:00-09:00 PDT
For BitGo Wallet customers:
During the maintenance window, you may not be able to login and/or may experience performance issues. We expect these interruptions to be brief.

For BitGo Prime customers:
During this time, you will not be able to trade, settle, or see the balances in your trading account.

If you have any questions, please contact support@bitgo.com. Thank you for your understanding and patience during this scheduled maintenance window.
Posted on Mar 24, 2023 - 09:31 PDT
Past Incidents
Mar 28, 2023
Delays on sends and receives on Polygon
Resolved - This incident has been resolved.
Mar 28, 03:38 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 28, 02:01 PDT
Investigating - We are currently investigating this issue.
Mar 28, 00:32 PDT
Delay in processing Solana transactions
Resolved - This incident has been resolved.
Mar 28, 01:18 PDT
Investigating - We are experiencing delays in indexing Solana transactions and currently our engineering team is looking into it.
Mar 28, 00:53 PDT
Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023
Intermittent delays in processing STX transactions
Resolved - This incident has been resolved.
Mar 22, 23:06 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 22, 19:25 PDT
Investigating - We are currently investigating this issue.
Mar 22, 15:06 PDT
Intermittent delay in receiving IP verification emails for some users
Resolved - This incident has been resolved.
Mar 22, 17:49 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 22, 17:29 PDT
Investigating - We are currently investigating the issue of some clients experiencing delays in receiving the IP verification email.
Mar 22, 05:38 PDT
Mar 21, 2023
Testnet Maintenance
Completed - The scheduled maintenance has been completed.
Mar 21, 08:42 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 07:30 PDT
Scheduled - We will be undergoing scheduled maintenance in our testnet environment (app.bitgo-test.com) during a 2 hour window. Customers testing in this environment may experience a disruption.

This maintenance will not affect our production environment.
Mar 20, 08:52 PDT
Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023
BitGo - production platform maintenance
Completed - The scheduled maintenance has been completed.
Mar 18, 08:49 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 06:00 PDT
Scheduled - For BitGo Wallet customers:
During the maintenance window, you may not be able to login and/or may experience performance issues. We expect these interruptions to be brief.

For BitGo Prime customers:
During this time, you will not be able to trade, settle, or see the balances in your trading account.

If you have any questions, please contact support@bitgo.com. Thank you for your understanding and patience during this scheduled maintenance window.
Mar 3, 05:25 PST
Mar 17, 2023
Issue accessing TestNet platform
Resolved - This incident has been resolved.
Mar 17, 13:53 PDT
Investigating - We are currently investigating this issue.
Mar 17, 13:07 PDT
Mar 16, 2023

No incidents reported.

Mar 15, 2023
Degraded Reporting Performance
Resolved - This incident has been resolved.
Mar 15, 08:32 PDT
Investigating - We are currently investigating this issue.
Mar 14, 22:28 PDT
Issue processing BTC transactions
Resolved - This incident has been resolved.
Mar 15, 07:16 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 15, 06:13 PDT
Investigating - We are currently investigating this issue.
Mar 15, 04:35 PDT
Mar 14, 2023
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