Unable to perform withdrawals

Incident Report for BitGo

Resolved

This incident has been resolved.

Posted Jan 17, 2023 - 19:08 PST

Monitoring

We have pushed the hotfix and currently monitoring the platform performance.

Posted Jan 17, 2023 - 18:46 PST

Investigating

We are currently looking into the issue on our platform withdrawals.
Platform Error: Cannot read properties of null (reading wallets)

We apologize for the inconvenience caused.

Posted Jan 17, 2023 - 17:50 PST

This incident affected: Wallets and Trade.