BitGo platform throwing Invalid ZEC Addresses error

Incident Report for BitGo

Resolved

This incident has been resolved.

Posted Oct 07, 2021 - 16:22 PDT

Identified

The issue has been identified. We have created the fix and currently implementing it.

Posted Oct 07, 2021 - 12:38 PDT

Update

We are continuing to investigate this issue.

Posted Oct 07, 2021 - 10:56 PDT

Investigating

We are aware that BitGo platform is showing error 'Invalid Address' on zec addresses even though they are valid on chain. Our engineering team is actively looking into the issue.m

Posted Oct 07, 2021 - 09:57 PDT

This incident affected: Digital Assets (ZCash).