ARB trades failing to process on e-Trading

Incident Report for BitGo

Resolved

This incident has been resolved.

Posted Jun 16, 2026 - 03:30 PDT

Update

We are currently investigating an ongoing incident. As a precautionary measure to ensure platform stability, trading and operations for the Base symbols and specific active products listed below have been temporarily disabled
arbeth: ARB
eth:SKY
baseeth:USD.C
xlm:USDC
eth:WLF!
eth:USDG
eth: USD1
eth:PLUME

Posted Jun 16, 2026 - 02:07 PDT

Identified

Please note that the below trade pairs are disabled
arbeth: ARB
eth:SKY
baseeth:USD.C
xlm:USDC
eth:WLF!
eth:USDG
eth: USD1
eth:PLUME

Posted Jun 16, 2026 - 02:06 PDT

Investigating

We are currently investigating this issue.

Posted Jun 16, 2026 - 01:28 PDT

This incident affected: Trade API (BitGo Trust Trade API, BitGo Singapore Trade API, BitGo Europe Trade API), Trade (BitGo Trust, BitGo Singapore, BitGo Europe), and Digital Assets (Arbitrum).