Sending currently impacted for PayGo customers sending from WebUI for all UTXO coins

Incident Report for BitGo

Resolved

This incident has been resolved. All our pay-as-you-go users should be able to send and receive all UTXO based coins.

Posted May 21, 2021 - 11:37 PDT

Monitoring

A fix has been implemented and we are monitoring closely

Posted May 21, 2021 - 10:02 PDT

Identified

Our engineering team is working to resolve these issues currently and we believe that we have identified the issue. We will be sure to keep this page updated with new information as it is obtained.

Posted May 21, 2021 - 09:08 PDT

Investigating

We are currently investigating this issue.

Posted May 21, 2021 - 04:45 PDT

This incident affected: Wallets.