XRP wallets showing Incorrect/Negative balance.

Incident Report for BitGo

Resolved

Our engineering team has implemented the fix. All XRP wallet balance should be corrected now.

Posted Jul 29, 2021 - 18:50 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 29, 2021 - 18:36 PDT

Update

We are continuing to investigate this issue.

Posted Jul 29, 2021 - 17:49 PDT

Investigating

We are currently investigating this issue.

Posted Jul 29, 2021 - 17:47 PDT

This incident affected: Wallets and Digital Assets (Ripple).