Issue processing BTC transactions for V1 wallets

Incident Report for BitGo

Resolved

This incident has been resolved.

Posted Sep 16, 2021 - 00:30 PDT

Monitoring

A fix has been implemented and we are currently monitoring the issue.

Posted Sep 16, 2021 - 00:26 PDT

Update

We are continuing to investigate this issue.

Posted Sep 15, 2021 - 23:32 PDT

Investigating

We are having an issue processing the V1 BTC wallet transactions and getting the "bitgo: server error" message while initiating the withdrawals, Our engineering team is currently investigating the issue.

Posted Sep 15, 2021 - 23:04 PDT

This incident affected: Digital Assets (Bitcoin (V1)) and Wallets.