Issue processing Tron(TRX) transactions due to indexer slowdown

Incident Report for BitGo

Resolved

This incident has been resolved.

Posted Aug 31, 2021 - 04:33 PDT

Update

We are restoring the full node from snap shot.

Posted Aug 31, 2021 - 00:46 PDT

Update

We are continuing to investigate this issue and making constant progress in the investigation.

Posted Aug 30, 2021 - 22:52 PDT

Investigating

We are experiencing degraded performance to the TRX coin. We are investigating the issue and will continue to update as more information becomes available.

Posted Aug 30, 2021 - 22:28 PDT

This incident affected: Digital Assets (Tron).